Shipping policy

Shipping Policy

Last updated: 1-1-2026

Thank you for shopping with us! Below you’ll find everything you need to know about how and when your order will be shipped.

Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays) after receiving your order confirmation email.
Once your order has shipped, you will receive a notification with tracking information.

Please note: During high-volume periods (holidays, sales, product launches), processing times may be slightly extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times (after processing):

  • Standard Shipping (Domestic): 5–10 business days

  • International Shipping: 10–20 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, or factors outside our control.

Shipping Carriers

We ship orders using reputable carriers such as USPS, UPS, FedEx, or international equivalents, depending on destination and fulfillment location.

Tracking Information

Once your order ships, you will receive an email with tracking details. Please allow up to 48 hours for tracking updates to appear.

International Shipping

We ship internationally to select countries.
Please note:

  • Customs duties, taxes, and import fees are the responsibility of the customer.

  • Delivery times may vary depending on customs clearance in your country.

Incorrect Address

Please ensure your shipping address is entered correctly at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply.

Lost or Delayed Packages

If your package is delayed or appears lost in transit, please contact us at rpn0807@gmail.com and we’ll do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging so we can help resolve the issue.